Operational Manager - Padel (Bali)
Join PT Rajafa Boga Dunia as our Operational Manager for Padel and lead the growth of premium padel experiences in Baliβs most vibrant locations: Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. This is a unique opportunity to shape the future of padel in Bali by overseeing operations, managing teams, and ensuring exceptional customer experiences. With a competitive salary of Rp 9,000,000 - Rp 12,000,000 per month, you'll play a pivotal role in driving the success of our padel venues across the island.
As our Operational Manager, you'll be at the heart of our operations, ensuring that every aspect of our padel facilities runs smoothly. You'll work closely with our team of coaches, staff, and partners to deliver top-notch services and create unforgettable experiences for our players. This role is perfect for someone with a passion for padel, a strategic mindset, and a commitment to excellence.
In this role, you will manage daily operations, including scheduling, court bookings, and customer service. You'll also be responsible for maintaining high standards of cleanliness and safety, ensuring that our facilities are always in top condition. With your expertise and leadership, you'll help us expand our reach and impact in the padel community, making PT Rajafa Boga Dunia the go-to destination for padel enthusiasts in Bali.
π Tanggung Jawab Pekerjaan
- Oversee daily operations of padel facilities in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
- Manage and train a team of coaches, staff, and partners to deliver exceptional customer experiences.
- Ensure the cleanliness, safety, and maintenance of all padel courts and facilities.
- Develop and implement operational strategies to enhance efficiency and customer satisfaction.
- Handle scheduling, court bookings, and customer service inquiries.
- Collaborate with marketing and sales teams to promote and grow our padel venues.
- Monitor and analyze operational data to identify areas for improvement.
- Ensure compliance with health and safety regulations and industry standards.
π Kualifikasi & Syarat
- Minimum 3 years of experience in operations management, preferably in the sports or hospitality industry.
- Proven track record of managing teams and delivering exceptional customer service.
- Strong leadership and strategic thinking skills.
- Familiarity with padel operations and industry trends.
- Excellent communication and interpersonal skills.
- Proficiency in using operational management software such as QuickBooks, Salesforce, or similar tools.
- Ability to work in a fast-paced, dynamic environment.
- Bachelor's degree in Business Administration, Sports Management, or a related field.
π οΈ Keahlian
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